Privacy Policy
This policy explains what personal data BoneHead ("we") collects when you use this store, and why.
What we collect
- Order information: your name, shipping address, email address, phone number and payment details when you place an order. Payments are processed by our payment providers — we never see or store your full card number.
- Device information: IP address, browser type and pages viewed, collected via cookies to run the store, prevent fraud and understand how the site is used.
- Marketing data: if you sign up for our emails, we store your email address until you unsubscribe.
How we use it
- To fulfil and ship your order, and to message you about it.
- To provide customer support and process returns.
- To improve the store and, with your consent where required, to show you relevant ads (e.g. via Meta or TikTok advertising tools).
Sharing
Your data is shared only with the services that run this store: Shopify (our e-commerce platform), payment providers, shipping carriers and our suppliers who fulfil orders — and only as needed to deliver what you bought. We do not sell your personal data.
Your rights
Depending on where you live (including under the EU/UK GDPR), you may have the right to access, correct, export or delete your personal data, and to object to its processing. To exercise any of these rights, email us at bonehead.team@outlook.com. You can also complain to your local data protection authority.
Retention
We keep order records as long as required for tax and accounting law, and marketing data until you unsubscribe or ask us to delete it.